FAQ

Epiloderm answers your questions!
What is Epiloderm?
  • Epiloderm is a French cosmetics manufacturer.
  • Epiloderm is the creator of hair removal care.
  • Epiloderm develops depilatory waxes from 100% plant-based pine resin.
  • Epiloderm develops innovative exfoliating, moisturizing and anti-regrowth pre and post-depilatory treatments.
  • Epiloderm trains beauty professionals on a daily basis in new hair removal techniques
  • Epiloderm, 100% French manufacturing
Why take Epiloderm training?
  • Master and integrate new hair removal techniques
  • Offer innovative, sustainable and quality care to its customers
  • Use waxes and treatments made in France
Why are Epiloderm depilatory waxes exclusively reserved for beauty professionals?

To master our hair removal treatment, the application of our waxes requires training reserved exclusively for beauty professionals after opening an account.

How long can a product be kept once opened?

We mention the PAO, that is to say the Period After Opening. A pictogram representing an open jar indicating the recommended period of use once the product has been opened.

In general, our treatments can be kept for 12 months after opening and 30 months without opening after manufacture.

Are the products tested on animals?

Although the ban on experimentation and marketing of cosmetic products tested on animals has been total since March 11, 2013, Epiloderm France has never carried out any tests on an animal. The entry into force of this new European regulation 1223/2009 affirms the position of the European Commission on the prohibition of animal testing. 

How to contact you?

You can contact us by email by filling out the contact form on our website or by writing to us at:

Epiloderm France 

7 spinning street 

44190 Clisson 

My request concerns another subject?

If you do not find an answer to your questions, send us your question directly here: 

Your questions

Find answers to frequently asked questions in our FAQ

Delivery

Your package within 48 working hours at your home (metropolitan France).

Secure payment

Pay securely with our partners Societe Generale and Paybox.

Find an Epiloderm institute

Epiloderm is present in more than 3000 institutes in France!